Anne 💡 Gray

Anne Gray is a business consultant, MBA graduate of GIBS, and co-founder of Grow Your Healthcare Practice — a business education and coaching platform built specifically for healthcare professionals running private practices in South Africa. I have been inside enough messy boardrooms to know the real problem is almost never the obvious one. The same is true in healthcare practices, in start-ups, and in businesses that have outgrown the version of their founder that built them. I work with founders who are excellent at their work, and find that building the business around it turns out to be a different skill set entirely. If you're a healthcare practice owner: the podcast, the free community, and the mastermind are for you. If you're a small business owner who's hit a ceiling: you're in the right place too. Writing about business, leadership, and the work behind the work.

87% utilisation. Good news or warning sign?

Published 9 days ago • 2 min read

Hello Reader 87%. That's the number that came out of a planning exercise with one of the practitioners in our community recently. She was building a working arrangement with another practitioner. The plan looked straightforward: She would work three days a week. The other practitioner would work two. Between them, they wanted to fill the available clinical diary. And when we worked through the planned patient hours against the available hours, the utilisation rate came to 87%. At first...

Anne 💡 Gray

87% utilisation. Good news or warning sign?

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