Anne 💡 Gray

Anne Gray is a business consultant, MBA graduate of GIBS, and co-founder of Grow Your Healthcare Practice — a business education and coaching platform built specifically for healthcare professionals running private practices in South Africa. I have been inside enough messy boardrooms to know the real problem is almost never the obvious one. The same is true in healthcare practices, in start-ups, and in businesses that have outgrown the version of their founder that built them. I work with founders who are excellent at their work, and find that building the business around it turns out to be a different skill set entirely. If you're a healthcare practice owner: the podcast, the free community, and the mastermind are for you. If you're a small business owner who's hit a ceiling: you're in the right place too. Writing about business, leadership, and the work behind the work.

Before you blame your admin person, ask this

Published 12 days ago • 2 min read

Hello Reader A practice owner is frustrated with her admin person. Things aren't being followed up. Certain tasks keep falling through the cracks. She's constantly checking whether things have been done — and increasingly wondering whether she hired the wrong person. So we ask her a question: “Have you ever written down exactly what her job is?” Not explained it in a conversation when she started. Not kept a list in your own head. Actually documented the role — what she owns, how often it...

Anne 💡 Gray

Before you blame your admin person, ask this

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