Anne 💡 Gray

Anne Gray is a business consultant, MBA graduate of GIBS, and co-founder of Grow Your Healthcare Practice — a business education and coaching platform built specifically for healthcare professionals running private practices in South Africa. I have been inside enough messy boardrooms to know the real problem is almost never the obvious one. The same is true in healthcare practices, in start-ups, and in businesses that have outgrown the version of their founder that built them. I work with founders who are excellent at their work, and find that building the business around it turns out to be a different skill set entirely. If you're a healthcare practice owner: the podcast, the free community, and the mastermind are for you. If you're a small business owner who's hit a ceiling: you're in the right place too. Writing about business, leadership, and the work behind the work.

Why big clients are sometimes your worst payers

Published about 2 months ago • 2 min read

Hello Reader A practice owner received a referral from a well-known corporate. Reputable name, exciting opportunity — the kind of client that feels like validation the moment it lands in your inbox. She jumped straight into the assessment, delivered a thorough report, and then waited. Six weeks later, she still hadn’t been paid. The patient was waiting to return to work. And she had no purchase order, no signed terms, and no leverage to push the payment through. This is what we call The...

Anne 💡 Gray

Why big clients are sometimes your worst payers

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