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With an impressive background in the world of business, Anne Gray is a highly sought-after Consultant, dedicated to helping customer-obsessed and courageous decision-makers redefine the customer-centric strategy for their organizations. Armed with her MBA and extensive experience, Anne works with mid-growth companies and startups into enable holistic transformation into customer-centric powerhouses. In her early career, Anne studied a B.Sc Hons in Marine Ecology, and taught High School Physical Sciences before moving into Telecoms. Anne successfully sold her telecoms consulting and managed services business in 2022, with an already ignited her passion for optimizing the customer service experience. She puts her extensive knowledge, skills, and passion into creating transformative strategies and customer-centric cultures for businesses in need of a fresh perspective. Her expertise in crafting transformational methodologies and fostering a collaborative mindset has made her an invaluable asset for forward-thinking business leaders. Anne's dedication to continual improvement and value-added collaborations extends to her work with other business consultants and coaches. This approach allows her to provide holistic solutions to her clients, constantly expanding her wealth of knowledge to better serve those who seek her guidance. Anne publishes her experience in newsletters and masterclasses. If you're searching for an innovative, customer-focused leader to elevate your business to the next level, trust Anne Gray to deliver the results you need with unwavering dedication and passion. Check out the resources I offer below and sign up for my newsletter!
Quick gut check... “This quarter, I’m going to simplify...” “This year, we’re getting serious about sales.” “I just want to feel less reactive and more… on purpose.” "We need to postpone the strategy session, I have to focus in this client deliverable." Sound familiar? You set the goal — and then life happens. Inbox. Firefighting. Other people’s priorities. And that goal? It quietly drifts to the edges of your calendar. Most goal setting fails. But not because you’re lazy. It fails because...
Have you ever felt like this: “I’m showing up everywhere,” - “I’m posting, emailing, running ads… but it’s like I’m invisible. No one’s paying attention.” This is me... Yesterday. People often stop me and tell me they love my content and my feed full of tips. You know, my emails were consistent. My product is solid. But something is missing. I know this, because the sales are not pouring in this time round... When I look at my social medial posting for my last course that I ran - it all...
I once worked with a lady who used to say: "If you give people options, they will choose." In my years of product and service design I have found this to be absolutely true. And the more choice you give the more chaos you introduce into the business. Like the I.T. service provider who has tailored packages to suit each and every different kind of customer (probably relates to the talent business owner profile). All of a sudden finds the business having to operate âś… 12 different service...