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Anne đź’ˇ Gray

With an impressive background in the world of business, Anne Gray is a highly sought-after Consultant, dedicated to helping customer-obsessed and courageous decision-makers redefine the customer-centric strategy for their organizations. Armed with her MBA and extensive experience, Anne works with mid-growth companies and startups into enable holistic transformation into customer-centric powerhouses. In her early career, Anne studied a B.Sc Hons in Marine Ecology, and taught High School Physical Sciences before moving into Telecoms. Anne successfully sold her telecoms consulting and managed services business in 2022, with an already ignited her passion for optimizing the customer service experience. She puts her extensive knowledge, skills, and passion into creating transformative strategies and customer-centric cultures for businesses in need of a fresh perspective. Her expertise in crafting transformational methodologies and fostering a collaborative mindset has made her an invaluable asset for forward-thinking business leaders. Anne's dedication to continual improvement and value-added collaborations extends to her work with other business consultants and coaches. This approach allows her to provide holistic solutions to her clients, constantly expanding her wealth of knowledge to better serve those who seek her guidance. Anne publishes her experience in newsletters and masterclasses. If you're searching for an innovative, customer-focused leader to elevate your business to the next level, trust Anne Gray to deliver the results you need with unwavering dedication and passion. Check out the resources I offer below and sign up for my newsletter!

Featured Post

Solutioneers Blog: My Biggest Launch Lessons from 2024

Welcome (Back) to the Solutioneers Blog! It’s been a while, and I know there are a lot of new faces here—so welcome! 👋 This is the Solutioneers Blog, where I share real-life business lessons for business owners and leaders who want practical strategies that actually work. No fluff, no theory—just insights from the trenches of running, growing, and figuring out business. If you’re looking for ideas you can apply today to make your business more valuable, scalable, or just easier to run, you’re...

Blindspot Mirror - Driving on an open road with a beautiful sky.

What Type of Business Owner Are You? (And What Might Be Holding You Back?) Not checking your blind spot can kill you… and your business. We’ve all heard the phrase when it comes to driving, but in business, it’s just as deadly. The things we don’t see—the areas we unintentionally neglect—are often the ones that quietly sabotage our success. As a business owner, you might be laser-focused on getting things done, building your brand, or managing your team. But are you focusing on the right...

Growing Your Healthcare Practice: Taking Back Control in a Challenging System "She looked defeated." That’s what Phumla and I said to each other after getting off a call with a physiotherapist working in private practice. She was done. So demotivated. The excitement she had when she started her practice two years ago had completely faded. Her earnings were tied to what the medical aids were willing to pay, eating into her profitability. The work was constant, but the financial reward? Hardly...

I'm still working hard in December 2024 and I can hardly believe it! The last 6 weeks have been a game-changer—I’ve just had my best sales month yet, bringing on three new 1:1 coaching clients since mid-November! Every single one came through word-of-mouth referrals from my incredible clients. Each of these new clients are eager to make 2025 different. They’ve all booked strategy mornings with me to lock in their plans before the year wraps up. I know the Beach / Bush / Pool is calling your...

Crucial Conversations for Work-Life Balance

In today’s world, high-stakes conversations are everywhere. From parliaments, to boardrooms and clinics to kitchens and living rooms, there’s a conversation waiting to happen that could make or break relationships, careers, or lives. Yet, one of the biggest obstacles many people face is the simple fact that they don’t know how to initiate or navigate these crucial moments. I found it particularly interesting that Crucial Conversations, the latest book we’re featuring in the Leaders Library,...

Hello Reader Is your business starting to feel chaotic? As businesses grow, things often become harder to manage, with processes becoming more complex and disjointed. Whether you’re managing a healthcare practice or running a different type of business, the increasing complexity can feel overwhelming. When operations aren’t streamlined, you spend more time fixing issues than focusing on growth. Small inefficiencies multiply, leaving you and your team constantly putting out fires rather than...

It’s great to be back. A warm welcome to our new readers who joined us from The Leaders' Library, where we host enriching read-alongs on must-read business books. This is the third post in our series on "The E Myth Revisited" by Michael Gerber. We've been uncovering strategies for building a business that operates independently, and I’m thrilled to share these powerful concepts with you in this ongoing series. Creating a Business That Runs Itself: The Franchise Model Approach Lauren Dallas...

Welcome back to The Solutioneers Blog! And a special hello to our new subscribers from The Leaders' Library—our community where we delve into impactful business books and share key insights. This is the second post in our series based on "The E Myth Revisited" by Michael Gerber. The book’s lessons on avoiding common business pitfalls have sparked engaging discussions. I’m excited to bring these valuable insights to you over the next few weeks right here on the blog. In the latest read-along...

It's been a while since our last edition of "The Solutioneers Blog," and I want to extend a warm welcome to our new subscribers who have joined us through The Leaders' Library. For those who are new, you might be wondering about the connection between Solutioneers and The Leaders' Library. Let me explain. Solutioneers is my consulting business dedicated to empowering small business owners, managers and leaders, and private practice owners with the tools and strategies they need to succeed....

Hello Reader, The clock is ticking! With less than 24 hours left, this is your final chance to join “Grow Your Healthcare Practice.” Don’t let this opportunity slip away – it’s time to take control of your practice’s future. Why Act Now? Urgent Deadline: Registrations close in 24 hours. This is it! Its time to be an action taker Tailored for You: Our curriculum is specifically designed for healthcare practitioners seeking growth and excellence in the business side of their practices....